Twin and Twin Trading Limited
I was impressed with LFC’s level of professionalism from our very first meeting. Their service is excellent, our account manager Kush is always available to answer my questions and keeps me informed on progress with outstanding queries. They have provided fantastic advice on our cover, even if this means they recommend we do not take out a particular insurance.
Lynda Bridger, Finance Manager
Meditech Trust – Accidental Damage to Revolix Laser Unit
Dear Alastair
Thank you so much for following this up on our behalf – it has been much appreciated.
This is a truly just and memorable decision for a small charity such as Medi Tech Trust and on that note, pleasing that the Trustees followed the guidance they received. Again many thanks to Ray and yourself for going that extra mile – much longer than the service km one tends to receive nowadays. with best regards
Bob
Bob Lewis, Hon Secretary
Foyles Bookshops, London
We invited LFC Insurance Group to review our insurance portfolio and were most impressed by the improvements they suggested, without the usual sales patter! They are insurance brokers of sufficient size to deliver professional expertise, yet small enough to provide a hands on approach by individuals who are reliable, accessible and genuinely care about customer service.
Our policies now reflect accurately our appetite for risk transfer and retention, and add to our business performance. This has been achieved only through LFC’s investment in, and understanding of, our business.
John Browne, Financial Director
Oakwood Court
We greatly appreciate your efforts on our behalf in following up this claim and bringing it to a satisfactory conclusion. It’s been a pleasure to deal throughout with someone so helpful and efficient.
I hope we won’t need to claim again any time soon, but if/when we do it’s reassuring to know that the matter will be in the hands of LFC.
Bob Sanderson
Oakview Landscapes Ltd
May I take this opportunity to thank you, Jamie and Jerry for your prompt attention and advice throughout the past year and we look forward to our continued relationship over the coming twelve months.
Paul Downer, Managing Director
Essex Environmental Supplies
As a business owner, who had been working hard for ten years to grow my company, I was devastated by the fire. However, LFC could not have been more helpful. I felt completely reassured throughout the lengthy claims process that it was being handled with the utmost expertise and professionalism. It was thanks to LFC, who managed our interim payments, that my business was back up and running as quickly as it was – we managed to start trading again a mere two days later. I cannot thank David and his team enough.
Richard Lunn, Managing Director
italk Telecom
My company have facilitated LFC for the past few years for our various insurances and I contacted Nick Oakleigh after receiving our renewal notice. Nick was extremely helpful when assisting me of our requirements and the changes we needed to make to ensure that we complied with all the regulations, keeping in touch with me, ensuring I knew what was required and if he could be of any assistance to me. I can highly recommend LFC and will continue to use them for further requirements.
Bev Adams, Financial Controller
Calfordseadon LLP
We obtain professional indemnity insurance for the practice through LFC. The company offers us an excellent reliable service and has secured a commercial insurance policy for us that was significantly cheaper than polices we had previously obtained through other insurance brokers.
SR Searle BSc (Hons) MRICS MaPS
Styles of Stow Ltd
I have been delighted with the advice, guidance and support I received when making a substantial six figure claim following a robbery; the service really was first class.
Wilf Styles
Faithorn Farrell Timms
LFC Insurance Group provides us with professional indemnity cover and other insurances that are required by our practice. I transferred our business to LFC because of the cost advantages they offered, and have been more than satisfied with the friendly and professional service I have received.
Robin C Faithorn, Senior Partner
Coe Vitners
Without even opening your customer survey I know that all my answers will be A+ because we receive personal service from Andy. He is the best!
John Coe, Director
(Response to customer experience survey)
Banbury Ball
In response to your customer survey I’d like to say that Carol from your Eastbourne office is awesome! She always keeps us informed on any matters arising from our policies and never, ever complains when I call her for a favour, like checking policy conditions. True customer service.
Russell Ball, Director
(Response to customer experience survey)
Pieces of Time
I have known Adrian Manning for about 15 years and he has been responsible for my business insurance all this time. I have always found that Adrian has got me the best quotes where possible with bona fide insurers. What I like about Adrian is that he’s always at the end of the phone in case I’m in need of his services.
I have recommended Adrian to several clients of mine who have all been very happy with the attention given to them.
When I have had to make a claim Adrian has been most helpful ensuring they were settled as quickly and efficiently as possible.
Jonathan A Wachsmann
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