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Testimonials

calfordseadon LLP

I and my staff enjoy excellent personal service from our Account Manager, supplemented with very welcome support from the Directors of LFC; both are readily accessible and keep in frequent contact to discuss our requirements, ensuring our cover remains relevant and up to date. I am also kept informed of changes in the market that may potentially affect the way we maintain our insurance. I have no hesitation in recommending LFC Mainstay.

DJ Metcalf FRICS, Managing Partner

 

SRS Partnership

We obtain professional indemnity insurance for the practice through LFC Mainstay. The company offers us an excellent reliable service and has secured a commercial policy for us that was significantly cheaper than polices we had previously obtained through other brokers.

SR Searle BSc (Hons) MRICS MaPS

 

Faithorn Farrell Timms

LFC Mainstay provides us with professional indemnity cover and other insurances that are required by our practice. I transferred our business to LFC Mainstay because of the cost advantages they offered, and have been more than satisfied with the friendly and professional service I have received.

Robin C Faithorn, Senior Partner

 

Foyles Bookshop

We invited LFC Mainstay to review our insurance portfolio and were most impressed by the improvements they suggested, without the usual sales patter!  They are brokers of sufficient size to deliver professional expertise, yet small enough to provide a hands on approach by individuals who are reliable, accessible and genuinely care about customer service.

Our policies now reflect accurately our appetite for risk transfer and retention, and add to our business performance. This has been achieved only through LFC Mainstay’s investment in, and understanding of, our business. 

John Browne, Financial Director

 

Coe Vitners

"Without even opening your customer survey I know that all my answers will be A+ because we receive personal service from Andy. He is the best!"

John Coe, Director
(Response to customer experience survey)

 

Banbury Ball

"In response to your customer survey I'd like to say that Carol from your Eastbourne office is awesome! She always keeps us informed on any matters arising from our policies and never, ever complains when I call her for a favour, like checking policy conditions. True customer service."

Russell Ball, Director
(Response to customer experience survey)

 

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